Valet terms — Valetly

1. Independent contractor status

You provide valeting services as an independent contractor to Valetly Ltd, a private company limited by shares registered in England and Wales under company number 17255496 (“Valetly”). Nothing in these terms creates an employment, agency or partnership relationship between you and Valetly.

2. Responsibility for the service

Responsibility for the valeting service performed sits with you. You commit to providing a professional standard of work that meets Valetly's quality charter.

3. Insurance

All valeters must hold and maintain valid public liability insurance (minimum £1m).
Valeters performing Collect & Clean must additionally hold a clean UK driving licence and valid motor trade insurance covering driving customer vehicles.

4. UK water and pollution compliance (GPP 13)

On customer premises (At-Home), only waterless or low-water methods may be used. Water runoff into drains is prohibited.
Full water washes may only be performed at licensed partner facilities with proper interceptors and trade-effluent consent.

5. Quality charter and conduct

You agree to wear branded uniform, complete the in-app checklist for every job, take mandatory before and after photos, and communicate respectfully with customers. Repeated breaches may result in suspension or removal from the platform.

6. Payouts and commission

Valetly charges a platform commission of 25% on the customer price. The remaining 75% (less any agreed wash-facility fee for Collect & Clean) is paid out to the valeter on the agreed payout schedule.

7. Cancellations and no-shows

If a customer cancels in the chargeable window, the cancellation fee is split per the platform schedule. Valeter no-shows may attract a charge equal to lost platform fees and customer compensation.

8. Compliance and tax

You are responsible for declaring your earnings and paying any tax due in the UK. We may share earnings data with HMRC where required.

9. Termination

Either party may terminate the engagement at any time on reasonable notice. We may suspend or terminate immediately for safety, fraud, or serious breach.

10. Governing law

Laws of England and Wales. Exclusive jurisdiction of the English courts.

Contact and company details

For any question about this document or your rights, contact us at contact@valetly.uk.

Legal entity: Valetly Ltd
Company number: 17255496 (England and Wales)
Incorporated: 2 June 2026
Director: Nicolas Diez
Registered office: London, United Kingdom
Website: https://valetly.uk

Valet Terms of Engagement